NNPC Suspends Employees for Under-Fuel Dispensing in Viral Video

The Nigerian National Petroleum Company Limited (NNPCL) has announced that it has disciplined employees who were seen on camera under-dispensing petrol to clients at one of its retail outlets throughout the nation.
This move demonstrates the company’s commitment to maintaining transparency and ensuring that its customers receive fair and accurate service when purchasing petroleum products.
The statement reads as follows:
“Dear Valued Customers,
“Our attention has been drawn to a recent video circulating on social media depicting NNPC Retail Ltd. service agents apparently under-dispensing fuel to customers.
“While taking these actions very seriously, we would like to inform the general public that we have identified both the station and the individuals involved and have taken appropriate disciplinary action against the staff.
“Measures have already been put in place to prevent any future recurrence of such incidents across our retail network.
“In the spirit of open and transparent communication with our customers towards effective service improvement, we encourage our customers to always report any areas in need of improvement at our over 900 stations through our social media channels and customer care lines: 09091000086-7.
“We regret this unfortunate incident and will continue to uphold the high standards and quality of service that are hallmarks of the NNPC Ltd. brand.”

Source: Allnews Nigeria

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